Terms and conditions

(pursuant to Chapter I, Title 3, Part 3, of Legislative Decree 206/2005 and subsequent amendments and additions)

1. Introduction and effectiveness of the General Conditions

These general conditions of sale (hereinafter “General Conditions”) have as their object the discipline of the purchase of products and services, carried out remotely and made available, via the Internet, from the website www.miniampere.it (hereinafter , the “Site”) in compliance with the Italian legislation referred to in Legislative Decree 206/2005 and subsequent amendments and additions (hereinafter, “Consumer Code”).

The seller of the products and owner of the Website is: MINIAMPERE SAS DI SACCENTI STEFANIA AND C, via Andrea Maria Ampère 55 20131 Milan, c.f / p.i 09698910966 tel. 02 36524779, REA: MI – 2107881- E-mail address: info@miniampere.it.

The consumer who accesses the Site to make purchases (hereinafter “Customer”) is required, before sending the order, to read carefully these General Conditions that have been made available to him on the Site and which will be available at any time by the Customer also through the link contained in the confirmation email of each order to allow it to be reproduced and stored.

In the event that the person making purchases on the Site requires the invoice and / or in any case is not a “consumer or user” as defined in art. 3, paragraph 1, lett. a) of the Consumer Code, the withdrawal rules pursuant to art. 7 and 8 of these General Conditions or, more generally, the provisions that, according to the same Consumer Code, apply only to “consumers”.

Contracts concluded with Miniampère Kids Concept Store through the Website are governed by these General Conditions in compliance with Italian law. The language available to conclude the contract is for now only Italian.

1. Choose and order the Products

The characteristics and the price of the various products on sale on the Site (hereinafter “Product” or “Products”) are shown on the relative page.

For the purchase of the Products, the Customer must complete and send the order form in electronic format, following the instructions contained in the Site. The Customer must add the Product to the “Shopping Cart” and, after having read the General Conditions and the Policy of Privacy and confirmed their acceptance, will have to enter the shipping details and any invoicing, select the desired payment method and confirm the order.

By sending the order from the Site, which has the value of a contractual proposal, the Customer acknowledges and declares to have read all the instructions provided during the purchase procedure and to accept these General Terms and payment conditions.

The contract stipulated between Miniampère Kids Concept Store and the Customer must be considered concluded with the acceptance of the order by Miniampère Kids Concept Store. This acceptance is communicated to the Customer through an email confirming the order containing a reference to these General Conditions, the order number, shipping and billing information, the list of Products ordered with their essential characteristics and the total price, including delivery costs. The Customer will check the confirmation e-mail and if he finds errors in the order he will have 1 hour from receiving this email to contact Miniampère Kids Concept Store at info@miniampere.it. After this deadline, the order will be processed for shipment and no changes will be accepted, without prejudice to the rights of the Customer referred to in Article 7 below.

Once the order is received, Miniampère Kids Concept Store will check the availability of the stock for order fulfillment. If the Product is not available, Miniampère Kids Concept Store will send a timely email to the Customer.

1. Product Information

The information and characteristics relating to the Products are available on the Website.

The visual representation of the Products on the Website, where available, normally corresponds to the photographic image accompanying the descriptive card. It is understood that the image of the Products themselves has the sole purpose of presenting them for sale and may not be perfectly representative of its characteristics and quality but may differ in color and size. In the event of a difference between the image and the written product sheet, the description of the product sheet always prevails.

1. Prices and shipping

The prices of the products are inclusive of all taxes and duties. All prices are in Euro.

Shipments in Italy:

Throughout Italy shipping is free for orders over € 49, for lower amounts the cost of shipping is € 5.90.

Shipping abroad:

For shipments In Europe check in the payment phase if your area is among those already priced in terms of delivery costs, inserting your country, city and post code in the fields indicated.

For all other destinations, contact directly Miniampère Kids Concept Store at info@miniampere.it to check the feasibility and possible shipping costs.

1. Method of payment and billing

5.1 Methods of payment

The Customer can pay the price of the Products and the related delivery costs by PayPal or credit card.

5.2 Invoicing of orders

If the purchase is made by a professional, it will be possible to request an invoice by selecting the appropriate box during the order process and entering the billing information including the tax code and / or VAT number. In this case the invoice will be sent by email to the address indicated. The professional is responsible for the correct insertion of the billing data and is expressly informed that, in case of failure to request the invoice when ordering, it will not be possible to request it later.

1. Transportation and delivery

The Products purchased on the Website will be delivered to the address indicated by the Customer during the purchase procedure in the “Shipping Information” field.

All purchases will be delivered by express courier (hereinafter, “Corriere”) from Monday to Friday, excluding holidays and public holidays. Miniampère Kids Concept Store is not responsible for delays that are not foreseeable or not attributable to it.

In any case, except in cases of force majeure or unforeseeable circumstances, the Products ordered will be shipped within 7 (seven) working days from the day following that in which Miniampère Kids Concept Store has confirmed the order to the Customer through special order confirmation email. No reimbursement of shipping costs is granted in case of longer delivery times than expected.

If the delivery to the address indicated by the Customer does not succeed (for example, due to unavailability of the Customer or unwarranted refusal to collect the package), Miniampère Kids Concept Store reserves the right to charge the customer the shipping and return costs, deducting them from any refund due to the customer.

1. Right of withdrawal

The Customer has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty, without prejudice to the cases of exclusion provided for in point IV below. To exercise this right, the Customer must send a communication to Miniampère Kids Concept Store within 10 days from the date of receipt of the Products or, if it intends to exercise the withdrawal before receiving the Products, the notice of withdrawal may be sent at any time before of their reception.

This communication must be sent by email, addressed to info@miniampere.it and shipped back to:

Miniampère Kids Concept Store
Via Andrea Maria Ampère 55
20131 MILAN (MI)

The return is at Client's own expenses and organization.

The right of withdrawal is governed by the following conditions:

• All products sold may be returned, except those for which the opposite is specified on the Site. The returned products must be intact, in perfect condition of resale, in their original packaging. They must never have been worn or used or have undergone even minimal deterioration and in a state of perfect cleanliness. Any damaged, incomplete product, or whose original packaging has been damaged, will not be refunded or replaced.
• In case of exercise of the right of withdrawal Miniampère Kids Concept Store will reimburse the customer the full amount of the returned goods, excluding shipping costs where provided, within 14 days from the date on which the withdrawal notice was received, without prejudice to the right of Miniampère Kids Concept Store to suspend payment of the reimbursement until the actual receipt of the goods. The refund will be made using the same payment method used by the customer, unless the customer has expressly requested a different method. In the case of a bank transfer, the Customer will provide the bank details on which to obtain the reimbursement (account holder, name and address of the Bank and IBAN).
• Also in order to be able to guarantee the return under the following article 8, the Products must be returned in the same package in which they were received.
• In addition to the cases indicated in the Foreword (non-consumer customer and / or invoice request), the right of withdrawal is excluded in the following cases, pursuant to art. 59 of Legislative Decree 21/2014:
  – the order of tailor-made or clearly personalized products,
  – the order of products that have been opened after delivery.

1. Warranty and Defects of conformity
   In case of conformity defects of Products sold by Miniampère Kids Concept Store, the Customer must immediately contact Miniampère Kids Concept Store at info@miniampere.it. The legal guarantees provided for in articles 129 apply to the sale of products. 130 and 132 of the Consumer Code. The Customer has the right, at his choice and on condition that the type of Product allows it, to restore, without charge, the conformity of the Product through repair or replacement, or to an appropriate reduction in price or termination of the contract.Miniampère Kids Concept Store reserves the right to request the sending of photographs with images of the product for which you are asked to be able to enjoy the guarantee referred to in the Italian Consumer Code (Legislative Decree n.206 / 2005), certifying the reason for using the guarantee In case of acceptance of the contest of the Customer, Miniampère Kids Concept Store will send a communication with the eventual authorization to return and the instructions for the return at his own expense. In any case, before returning the Product, the Customer is invited to wait for instructions or any proposals from Miniampère Kids Concept Store. In the event of failure to comply with the above conditions (for example, failure to authorize the return, return with a forwarding agent other than the one indicated by Miniampère Kids Concept Store), the warranty will not be applicable or may not operate in whole or in part. The Customer loses these rights if he does not report to the Miniampère Kids Concept Store the lack of conformity within 8 days from the date on which he discovered the defect.

1. Errors and limitations of liability
   The information relating to the Products supplied through the Website is constantly updated. However, it is not possible to guarantee the complete absence of errors of which Miniampère Kids Concept Store can not be held responsible, except in cases of willful misconduct or gross negligence.Miniampère Kids Concept Store reserves the right to correct errors, inaccuracies or omissions also after an order has been sent, or to change or update the information at any time without prior notice, without prejudice to the rights of the Customer in accordance with these General Conditions and the Consumer Code. In case of willful misconduct or gross negligence, any right is excluded of the Customer to compensation for damages or the recognition of compensation, as well as any contractual or non-contractual liability for direct or indirect damage to persons and / or property, caused by the non-acceptance or evasion, even partial, of an order.
2. Complaints
   Any complaint must be forwarded to Miniampère Kids Concept Store through a written communication to info@miniampere.it, or by calling 02 36524779 active from Monday to Friday, from 10.00am to 6.00pm, excluding public holidays, or by registered letter with return receipt. at the following address: ca Office ReclamiMiniampère Kids Concept StoreVia Andrea Maria Ampère 5520131 MILAN (MI) Miniampère Kids Concept Store is committed to responding to all requests received within a maximum of 7 working days.

1. Applicable law and jurisdiction
   The contract of sale between the Customer and Miniampère Kids Concept Stores’intende concluded in Italy and governed by Italian law. For the solution of disputes concerning the interpretation, execution or termination of these General Conditions or of individual purchase orders if the Customer is a consumer in accordance with the Consumer Code, the court of his municipality of residence or domicile will be exclusively competent if located in Italy; in all other cases, the territorial jurisdiction is exclusively that of the Court of Milan, any other competent jurisdiction excluded. According to Article 1341 of the Civil Code. the Customer declares to have read and specifically accepted the following articles of these General Conditions: 6 (responsibility for delays in delivery), 10 (right to correct errors – exclusions of responsibility).